FAQ

Where does this store ship from?
Good ol' Coimbra, Portugal. 

Do you accept orders placed outside of Portugal?
We sure do!

Is there a way to pay with a bank transfer?
Only if your bank is portuguese. It's actually one of the brand new check-out options! :)

What is this store's return and exchange policy?
Send us an e-mail with your specific case, before sending the item back to us. We can only accept returns for the following:

- Goods damaged or faulty prior to delivery;
- Goods supplied incorrectly;
- Goods that vary from their description on the website.

You are responsible for payment of delivery charges incurred in the case that you need to exchange your package. Any merchandise returned to us by post must be done so, so as the merchandise is protected from damage. 

We are not responsible for merchandise returned that is lost in transit. It is recommended that you choose to return your items with a method that provides you with a tracking number to ensure successful return delivery.

We are not responsible for merchandise that is returned due to a wrong address being provided while filling the order form, or due to nobody being at the destination when the order arrives. We will ask for shipment costs so we can re-send the package.

How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. We never had anyone waiting for more than 3 weeks, but you never know.

What are the washing instructions?
It is recommend that you turn the t-shirt inside out and machine wash it before wearing, this will soften the transfer print and pro long it’s life.

• Machine wash separately 30º
• Tumble dry at low heat
• Iron inside out
• Do not bleach, dry clean or directly iron the transfer. 

Size Chart Mens/Unisex

Size Width*  Length**
S 48,5 69,5
M 53,5 72
L 56 74,5
XL 61 77
XXL 66 78,5

Sizes in centimeters. Allow a tolerance of 2,5 cm.
*Measure across garment 2cm down from armholes.
**Measure from highest point of shoulder to bottom-edge of garment.

Size Chart Lady Fit

Size Width*  Length**
XS - UK 8 39 57
S - UK 10 41,5 58
M - UK 12 44 59
L - UK 14 46,5 60
XL - UK 16 49 61
Tolerance 2 1,5

Sizes in centimeters. 
*Measure across garment 2cm down from armholes.
**Measure from highest point of shoulder to bottom-edge of garment.

How does the Rewards Program work?
Our customer Rewards Program is really simple:
- you create an account, you get 50 points;
- for each Euro you spend, you get 1 point;
- each time you reach 150 points, you get a 5€ voucher!
Hey... that's something, right? ;-)

Can I track my order? How?
You do, for international shippings, or domestic shippings with the "Correio Registado" shipping option selected. On your account, check the Order History and copy the Tracking Number. Paste it on our spectacular Track Your Order page and voilá!

Contact us if you have any other questions!